d ticket Terms of Service Agreement

Article 1: Definitions

Unless otherwise specified in these Terms, the meanings of terms used in these Terms are as follows:

1. "The Service" refers to the service called "d ticket," which allows the purchase of tickets (hereinafter referred to as "Tickets") for viewing various events, etc. The details of the content are stipulated in Article 3, Paragraph 1.
2. "Eligible d Account" refers to the "d Account" as defined in the separately stipulated "d Account Terms" or "Business d Account Terms" (excluding "docomo line d Account (such as home 5G, etc.)") or "Business d Account" (excluding "docomo line Business d Account (such as home 5G, etc.)") as separately stipulated by the Company.
3. "Customer" refers to a person who registers d ticket membership information (as defined in the next item) using an eligible d Account and concludes a service usage contract for the Service.
4. "d ticket Membership Information" refers to the information (including but not limited to name, contact information, date of birth, etc.) registered by the customer in accordance with the method prescribed by the Company when using the Service.
5. "This Site" refers to the Company's Internet website <dticket.docomo.ne.jp> that posts information about the Service (including Internet websites under the said URL, and if the Company changes the URL, the changed URL).
6. "Individual Provisions" is a general term for the "Individual Provisions Ticket Sales" and "Individual Provisions Official Resale Service" separately stipulated by the Company in addition to these Terms.
7. "These Terms, etc." is a general term for these Terms and the Individual Provisions.
8. "Eligible Contract" refers to a contract for receiving telecommunications services from the Company.
9. "docomo Subscriber" refers to a customer who has concluded an eligible contract with the Company.
10. "Usage Contract" refers to a contract based on these Terms for receiving the Service from the Company.
11. "Individual Contract" refers to a contract concluded between the Company and the customer based on the "Individual Provisions Ticket Sales" or "Individual Provisions Official Resale Service".

Article 2: Conclusion and Application/Amendment of the Usage Contract and These Terms

1. Those wishing to use the Service (hereinafter referred to as "Applicants") shall apply for the usage contract by registering d ticket membership information on this Site after agreeing to the contents of these Terms, etc.
2. The usage contract is concluded between the Applicant and the Company at the time when the Company notifies the Applicant on this Site that the registration of d ticket membership information has been completed. However, if the Applicant falls under or is likely to fall under any of the reasons listed in Article 7, Paragraph 1 or Article 11, Paragraph 1, the Company may refuse to accept the application for the usage contract.
3. These Terms, etc. apply to all relationships between the customer and the Company regarding the use of the Service. The customer may not use the Service unless they agree to the contents of these Terms, etc.
4. In addition to applying for the usage contract, the customer must check the information, precautions, etc. provided in the Service each time they use the Service. Furthermore, if the customer registers d ticket membership information based on the provisions of Paragraph 1, it is deemed that the customer has agreed to all the contents of these Terms, etc. at that time.
5. The Company may change the contents of these Terms, etc. by publishing or notifying the customer in a manner deemed appropriate by the Company in any of the following cases. The changed Terms, etc. will apply from the date of change.
   1. When the change of these Terms, etc. conforms to the general interests of the customer.
   2. When the change of these Terms, etc. does not contradict the purpose of the usage contract or individual contract, and is reasonable in light of the necessity of the change, appropriateness of the changed content, and other circumstances related to the change.
6. If the Applicant or customer is a minor or a person who requires the consent of a guardian or assistant for the conclusion of the usage contract or individual contract as determined by a family court (hereinafter collectively referred to as "Persons with Limited Capacity"), they must obtain the prior consent of their legal representative (parent, guardian, assistant, or curator) for each application for the usage contract or individual contract.

Article 3: Contents and Usage Conditions of the Service

1. The Service provides the functions specified in the following items, and the details are as specified on this Site. Depending on the type of device used by the customer, there may be restrictions on the available functions.
   1. Function to purchase tickets handled on this Site
   2. Function to resell tickets eligible for the official resale service as defined in Article 1, Item 1 of the "Individual Provisions Official Resale Service" (hereinafter referred to as "Official Resale Service") (tickets defined in Item 2 of the same Article)
2. The available area for the Service (hereinafter referred to as "Available Area") is within Japan. The customer may be able to use the Service outside the Available Area, but the Company does not guarantee the use of the Service in such areas and is not responsible for any damages incurred by the customer as a result of using the Service in those areas.
3. When using the Service, the customer must comply with these Terms, etc., as well as the terms and conditions stipulated by credit card companies, payment agencies, and other third parties (including event organizers, but not limited to them) related to the use of the Service as payment methods for fees, etc. (as defined in Article 6, Paragraph 1 of the "Individual Provisions Ticket Sales" below; the same applies hereinafter).
4. The Company may change, suspend, discontinue, or abolish the tickets handled by the Service without prior notice to the customer.

Article 4: Notifications

1. The Company may notify the customer regarding the Service by any of the following methods:
   1. By sending to the email address registered in the customer's d ticket membership information
   2. By any other method deemed appropriate by the Company
2. Unless otherwise specified by the Company, notifications to the customer by the methods listed in the preceding items are deemed to have been made on the date the Company issues the notification.
3. In addition to the methods listed in the preceding items, the Company may substitute notification to the customer regarding the Service by posting the content on this Site, the Company's official website, or other media deemed appropriate by the Company (hereinafter referred to as "Company-related Media"). In this case, the notification is deemed to have been made to the customer on the date the Company posts the notification content on the Company-related Media.

Article 5: Preparation of Equipment, etc.

1. The customer shall, at their own expense and responsibility, set up and prepare the devices (including terminals compatible with the Service), software, communication means, and other equipment necessary to use the Service.
2. Depending on the type of terminal, operating system, browser, or other environment, it may take time for the Service to become available, or it may not be available at all. The Company does not guarantee the availability of the Service in all environments.
3. The customer must configure their settings so that they can always receive emails from the Company when using the Service.

Article 6: Suspension of Service, etc.

1. The Company may suspend the provision of all or part of the Service if it determines that any of the following items apply:
   1. When the Service cannot be provided due to force majeure such as natural disasters (earthquakes, tsunamis, typhoons, lightning, etc.), fire, cyberattacks, infectious diseases, epidemics, war, riots, civil disturbances, commotion, acts of terrorism, embargoes, enactment or amendment of laws or regulations, orders or dispositions by administrative agencies or courts, labor disputes, transportation disruptions, or other unavoidable circumstances occurring domestically or internationally.
   2. When it is necessary to perform maintenance or construction on equipment or facilities related to the Service.
   3. When failures or malfunctions occur in equipment or facilities used for the Service.
   4. When communications necessary for disaster prevention or relief, securing transportation, communications, or power supply, or maintaining order, or other communications necessary for the public good are required.
   5. When it is necessary to suspend all or part of the Service due to circumstances of the event organizer or performers for events subject to the tickets handled.
   6. When it is necessary to suspend all or part of the Service for operational or technical reasons of the Company.
2. In addition to the preceding paragraph, the Company may restrict the use of the Service to the extent necessary for operational reasons.
3. If the Company plans to suspend all or part of the Service or restrict its use as stipulated in Paragraph 1 or the preceding paragraph, it shall notify customers by a method it deems appropriate. However, in cases of emergency or unavoidable circumstances, such notification may not be given.
4. The Company shall not be liable for any damages incurred by customers due to suspension or restriction of the Service pursuant to Paragraph 1 or 2.

Article 7: Suspension of Service, etc.

1. The Company may suspend the provision of all or part of the Service to the customer without prior notice if it is found or judged by the Company that the customer falls under any of the following items:
   1. If the relevant d account cannot be verified.
   2. If the customer is a DOCOMO subscriber and the relevant contract is suspended, paused, the phone number is being retained, or is otherwise in a state separately specified by the Company.
   3. If the customer has committed, or is likely to commit, any act listed in each item of Article 11, Paragraph 1.
   4. If the customer has had all or part of the Service suspended, or has had the usage contract or individual contract terminated in the past.
   5. If the customer is a person with limited legal capacity and the Company cannot confirm the consent of their legal representative.
   6. If the customer has engaged in, or is likely to engage in, acts that hinder the smooth sale of tickets by the Company.
   7. If the customer fails to complete the prescribed procedures within the deadline specified by the Company.
   8. If the customer does not comply with the purchase method specified by the Company.
   9. If payment of fees, etc. cannot be confirmed by the date separately specified by the Company.
   10. If there is a deficiency or error in the d ticket membership information or other information provided by the customer to the Company for the use of the Service.
   11. If the customer registers, notifies, or reports d ticket membership information to the Company that is contrary to the facts, or is likely to do so.
   12. If the customer interferes with, or is likely to interfere with, the use of the Service by other customers.
   13. If the customer fails to pay, or is likely to fail to pay, debts to the Company (including debts transferred by the Company to a third party; the same shall apply hereinafter) related to the Service or otherwise.
   14. If the customer interferes with, or is likely to interfere with, the operation of the Service.
   15. If the customer is subject to suspension of use or similar measures by a credit card company, financial institution, etc.
   16. If the customer is likely to violate these Terms, etc.
   17. If the customer has violated, or is likely to have violated, any of these Terms, etc. in the past.
   18. If the customer engages in, or is likely to engage in, acts that hinder the Company's business.
   19. If the customer engages in any act equivalent to the preceding items.
   20. If the customer has previously had the usage contract or individual contract terminated or the provision of the Service suspended due to unauthorized use, etc.
2. If the customer falls under any of the items in the preceding paragraph, the customer must compensate the Company or any third party for any damages incurred as a result of such acts.
3. Even if all or part of the Service is suspended for the customer pursuant to Paragraph 1, the customer shall not be exempt from payment of fees, etc. related to the Service already used, and the customer must immediately pay the full amount of any debts owed to the Company. In addition, unless otherwise provided in these Terms, etc., the Company shall not be obligated to refund any fees, etc. already paid by the customer.

Article 8: Abolition of the Service

1. The Company may, at its own discretion, abolish all or part of the Service at any time, and in such case, will notify customers in a manner deemed appropriate by the Company. If the entire Service is abolished, the usage contract will automatically terminate at that time.
2. The Company shall not be liable for any damages incurred by customers as a result of the abolition of all or part of the Service as stipulated above.

Article 9: Termination of Usage Contract and Individual Contract

1. The Company may, without any notice, immediately terminate all or part of the usage contract or individual contract and claim compensation for damages if it determines that the customer falls under any of the following:
   1. If the registration details of d ticket membership information or other application details for the usage contract or individual contract are found to be false.
   2. If the provision of the Service is suspended as stipulated in Article 7, Paragraph 1, and the reason for such suspension is likely to interfere with the Company's business or is not resolved by the deadline specified by the Company.
   3. If the customer violates Article 11.
   4. If it is recognized that there is no prospect of fulfilling obligations under these Terms, etc.
   5. If the customer clearly expresses an intention to refuse to perform all or part of their obligations under these Terms, etc.
   6. If payment is suspended, the customer becomes insolvent, bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, or special liquidation proceedings are filed, a suspension of electronic recorded claims is imposed, or provisional seizure, preservative seizure, or seizure is imposed.
   7. If the customer causes or is likely to cause significant harm or damage to the Company or a third party.
   8. If there are other reasonable grounds for recognizing that the continuation of the Service cannot be maintained.

Article 10: Automatic Termination of Usage Contract

In addition to Article 8, Paragraph 1 and the preceding article, if the customer’s d Account becomes invalid, the usage contract will automatically terminate at the time of such invalidation.

Article 11: Prohibited Acts

1. Customers must not engage in any of the following acts or acts that may fall under any of the following when using the Service. If the customer violates these, the validity of purchased tickets may be lost:
   1. Acts that infringe on the intellectual property rights, property rights, honor, privacy, know-how, or other rights or interests of other customers, third parties, or the Company.
   2. Acts that cause disadvantage or damage to the Company, other customers, or third parties, in addition to the preceding item.
   3. Acts that are contrary to public order and morals or provide or display information contrary to public order and morals to other customers or third parties through the Service.
   4. Criminal acts or acts connected to criminal acts.
   5. Providing false information.
   6. Acts that damage the honor or credibility of the Company, other customers, or third parties.
   7. Business activities, profit-making activities, or preparatory activities for such purposes using the Service.
   8. Using or providing harmful programs such as computer viruses through or in connection with the Service.
   9. Acts that place excessive burden on equipment related to the Service, make it impossible for the Company to provide the Service, or otherwise interfere with the provision or operation of the Service.
   10. Unauthorized use of membership information (d Account and d ticket membership information).
   11. Acts that exceed the scope of use stipulated in Article 12, such as reproduction, public transmission, transfer, lending, transformation, or other use of the Service content, etc.
   12. Acts of altering or falsifying the Service content, etc., or reverse engineering (mainly analyzing and converting content into a human-readable form).
   13. Removing or changing copyright notices or other rights notices attached to the Service content, etc.
   14. Acquiring tickets (including numbers or codes that allow ticket purchase) for the purpose of resale.
   15. Transferring tickets obtained through the Service to third parties or attempting to do so without using the official resale service (including listing on internet auctions other than the official resale service).
   16. Acts of allowing or attempting to allow persons other than the registered ticket holder to enter when registering an entrant for a ticket.
   17. Repeatedly applying to purchase tickets without the intention to purchase. If payment for tickets is not made by the deadline specified by the Company, it will be deemed that the application was made without the intention to purchase.
   18. Acquiring tickets for the purpose of obtaining a refund.
   19. Copying the QR code attached to the ticket or using the copied item.
   20. Acts that violate the terms and conditions of each service contract or terms of use stipulated by the Company.
   21. Acts that violate these Terms, etc. or laws and regulations.
   22. Other acts equivalent to the above.
2. If a violation of the above is discovered, even if the customer possesses a ticket, entry to the event venue may be denied, or if already admitted, the customer may be ordered to leave. The Company assumes no responsibility for troubles arising from ticket purchase or resale by methods other than those stipulated in these Terms, etc., or methods recognized by the Company.

Article 12: Use of Intellectual Property Rights, etc.

1. All copyrights and other intellectual property rights and any other rights related to the Service, this Site, and other information and content provided to customers in connection with or through the Service (hereinafter referred to as "Service Content, etc.") belong to the Company or third parties. The use of the Service or the conclusion of a usage contract or individual contract does not transfer any rights to the customer, and the customer may use the Service Content, etc. only to the extent necessary for the use of the Service in accordance with these Terms, etc.
2. If a dispute arises between the customer and a third party due to a violation of the above, the customer shall resolve it at their own responsibility, indemnify the Company, and compensate the Company for any damages incurred.

Article 13: Handling of Personal Data

The Company will handle customers' personal data in accordance with the "NTT DOCOMO Privacy Policy" (https://www.docomo.ne.jp/utility/privacy/) separately stipulated by the Company, and customers agree to this.

Article 14: Disclaimer of Warranty and Limitation of Liability

1. The Company does not guarantee the suitability, usefulness, immediacy, safety, timeliness, morality, etc. of the Service for any particular purpose of the customer, and is not responsible for any damages related thereto.
2. The Company assumes no responsibility for information contained in third-party websites linked from this Site or for services provided by third parties, such as payment services linked to the Service.
3. The Company assumes no responsibility for damages resulting from incorrect or uncorrected d ticket membership information registered by the customer (including undelivered communications or goods, restrictions on use of all or part of the Service, etc.).
4. Customers must always configure their settings to receive emails from the Company. Even if damages occur due to non-receipt or failure to check emails from the Company in violation of Article 5, Paragraph 3, or for reasons not attributable to the Company, the Company assumes no responsibility.
5. The Company assumes no responsibility for damages suffered by customers due to acts of other customers or third parties.
6. Even if all or part of the Service is suspended for the customer based on Article 7, Paragraph 1, the Company assumes no responsibility for any damages suffered by the customer as a result.
7. If the customer violates Article 11, Paragraph 1 and the validity of the purchased ticket is lost, or if the customer is denied entry to or ordered to leave the event venue based on Article 11, Paragraph 2, the Company assumes no responsibility for any damages suffered by the customer.

Article 15: Limitation of Liability for Damages

1. Even if the Company is liable for damages to the customer, the scope of the Company’s liability shall be limited to the normal, direct, and actual damages (excluding lost profits) that should ordinarily arise, and to the amount actually paid by the customer for the transaction in which the damage occurred, or, in the case of the “Individual Provisions Official Resale Service,” to the ticket price, purchase fee, or transfer fee actually paid by the customer.
2. If the Company causes damage to the customer due to willful misconduct or gross negligence, the provisions exempting or limiting the Company’s liability in these Terms, etc. shall not apply.

Article 16: Change of d ticket Membership Information

1. If there is any change in the d ticket membership information registered by the customer for use of the Service, the customer shall promptly change the registration details. If the registration is not changed despite a change in the information (including the period until the Company can confirm the change), notifications from the Company as stipulated in these Terms, etc. shall be deemed to have been made to the registered contact information.
2. When a change in d ticket membership information is registered, the Company may request the customer to present or submit documents to confirm the fact of the change, and the customer shall comply.

Article 17: Exclusion of Antisocial Forces

1. The customer represents and warrants that none of the following items apply to them now or in the future:
   1. The customer themself (including, in the case of a corporation or other organization, its officers) is an organized crime group, a member of an organized crime group, a person who has not been a member of an organized crime group for five years or less, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a group engaging in criminal activities under the pretext of conducting social campaigns, a group engaging in criminal activities under the pretext of conducting political activities, a special intelligence organized crime group, or any other person equivalent to these (hereinafter collectively referred to as “Anti-Social Forces”); or, in the case of a corporation or other organization, has a relationship in which Anti-Social Forces are recognized as controlling management.
   2. In the case of a corporation or other organization, has a relationship in which Anti-Social Forces are recognized as substantially involved in management.
   3. Has a relationship in which Anti-Social Forces are recognized as being used for the purpose of seeking illicit gains for oneself or a third party, or for the purpose of causing damage to a third party, such as conducting transactions for such purposes.
   4. Has a relationship in which Anti-Social Forces are recognized as being involved by providing funds or benefits to Anti-Social Forces.
   5. In the case of a corporation or other organization, has a relationship in which its officers or persons substantially involved in its management have a socially reprehensible relationship with Anti-Social Forces.
2. The customer warrants that they will not engage in any of the following acts, either by themselves or through a third party:
   1. Violent demands
   2. Unreasonable demands beyond legal responsibility
   3. Use of threatening language or violence in connection with transactions
   4. Spreading rumors, using deception or force to damage the credibility of the other party, or interfering with the Company’s business
   5. Other acts equivalent to the above
3. If the customer violates the above, the Company may suspend the customer’s use of the Service or terminate the usage contract or individual contract without prior notice. The Company assumes no responsibility for any disadvantage or damage incurred by the customer as a result.

Article 18: Assignment of Rights, etc.

The customer may not assign, transfer, or offer as collateral all or part of the rights or obligations under the usage contract or individual contract to a third party.

Article 19: Governing Law

The formation, validity, performance, and interpretation of the usage contract or individual contract, including these Terms, shall be governed by the laws of Japan.

Article 20: Agreed Jurisdiction

If litigation becomes necessary in connection with or incidental to the usage contract or individual contract between the customer and the Company, the Tokyo District Court or the district court having jurisdiction over the customer's address in Japan shall be the exclusive court of first instance.

Supplementary Provisions

These Terms shall come into effect at 0:00 a.m. (Japan Standard Time) on October 31, 2025.

Article 1: Sales Methods

1. The Company is entrusted with ticket sales operations by event organizers based on their instructions regarding sales methods, and may set restrictions on the number of tickets sold or sales methods as necessary.
2. Customers shall agree to these Terms, etc., select a payment method on the ticket purchase screen (hereinafter referred to as "Purchase Screen") on this Site, and apply for ticket purchase by sending the necessary information to the Company in accordance with the procedures specified on the Purchase Screen.
3. The timing of the conclusion of the ticket purchase contract (hereinafter referred to as "Ticket Purchase Contract") using the Service shall be as follows, depending on the type of sale:
   1. First-come, first-served sales: When the customer applies for ticket purchase as described above and is notified on the Purchase Screen that the purchase procedure is complete, the Ticket Purchase Contract between the event organizer and the customer is concluded, payment processing is performed, and the ticket purchase is completed. However, if the customer selects "Seven-Eleven Payment" as the payment method, the Ticket Purchase Contract is concluded and the ticket purchase is completed when the customer completes payment by the deadline specified by the Company.
   2. Lottery sales: After the customer applies for ticket purchase as described above, if the customer is notified of winning the ticket on the Purchase Screen, the Ticket Purchase Contract between the event organizer and the customer is concluded at that time, payment processing is performed, and the ticket purchase is completed. However, if the customer selects "Seven-Eleven Payment" as the payment method, the Ticket Purchase Contract is concluded and the ticket purchase is completed when the customer completes payment by the deadline specified by the Company after receiving the winning notification. If the customer selects "d Payment" or "PayPay Payment" as the payment method, the Ticket Purchase Contract is concluded when the payment procedure is completed after receiving the winning notification.

Article 2: End of Sales

1. Even during the sales period for tickets sold on this Site, if the number of tickets reaches the predetermined quantity specified separately by the Company, sales of those tickets will end. However, if additional tickets become available, sales may resume.
2. Even before or during the sales period, the Company may, at its discretion, suddenly end sales. In such cases, the Company assumes no responsibility.

Article 3: About Duplicate Applications

1. Even if, due to input errors by the customer or communication environment issues, duplicate applications for ticket purchases are made and, as a result, multiple ticket purchase contracts are concluded with the event organizer, the Company assumes no responsibility. The Company is not obligated to refund any payments made under these ticket purchase contracts.
2. If the Company determines that a particular customer has repeatedly applied for the same ticket purchase without intent to purchase, the Company may refuse to accept all or part of such applications, and may refuse to accept all or part of subsequent applications for the same or similar tickets, regardless of whether they are the same or similar tickets.

Article 4: Sending Application Confirmation Email

1. After the customer completes the ticket purchase, the Company will send a notification (hereinafter referred to as "Confirmation Notice") to the customer by email to confirm the purchase details.
2. If there are any issues with the customer's application, such as false input, incorrect input, missing input, or unreadable characters in the email address on the order form at the time of ticket purchase, the Confirmation Notice may not be sent.
3. The Confirmation Notice under Paragraph 1 does not affect the validity of the ticket purchase contract, and the Company assumes no responsibility for undelivered or delayed emails.

Article 5: Prohibition of Changes or Cancellations to Reservation Details

1. After the customer applies for ticket purchase, changes or cancellations to the application details are not permitted. Cooling-off does not apply to tickets sold through this Service.
2. If the customer selects "Seven-Eleven Payment" as the payment method for first-come, first-served or lottery sales, payment must be completed by the deadline specified by the Company in accordance with the following article. If payment is not completed by the deadline, the application for the ticket usage contract will be automatically canceled.

Article 6: Fees and Payment Methods

1. In first-come, first-served sales, after the customer applies for ticket purchase, and in lottery sales, after the customer wins the ticket and proceeds with the purchase, the customer shall pay the fees (ticket price and applicable consumption tax, special sales usage fees, special charges, system usage fees, payment-related fees, option fees, and any other fees necessary to purchase the ticket, collectively referred to as "Fees, etc.") according to the application details.
2. The customer shall pay the Fees, etc. according to the number of tickets purchased. The specific Fees, etc. for each ticket will be displayed on this Site.
3. The customer shall select a payment method from among the payment methods specified by the Company at the time of application for ticket purchase.
4. The Company may impose restrictions on payment methods as necessary. After the period during which payment methods can be changed, as specified by the Company, the customer may not change the payment method.

Article 7: Ticket Delivery

1. For some events, customers can select the ticket delivery method from among several options. If selectable, the customer must select the delivery method at the time of application for ticket purchase from among the methods specified by the Company. The Company will not change the delivery method after the application is confirmed due to the customer's circumstances. In some cases, there may be restrictions on the available delivery methods.
2. Even after the application for ticket purchase is confirmed, the delivery method may be changed due to the circumstances of the event organizer or the Company.
3. If the specified method is to issue and receive the ticket at a designated convenience store or other store, the customer must issue and receive the ticket by the issuance deadline (hereinafter referred to as the "Issuance Deadline") or by the event date (hereinafter referred to as the "Event Date") for the ticket applied for. No exchanges will be made after the Issuance Deadline or Event Date. Even if the customer does not receive the ticket due to their own circumstances, no refunds will be made.

Article 8: Prohibition of Resale

Customers may not transfer or resell tickets to third parties or otherwise allow third parties to obtain tickets without the permission of the event organizer (including listing on internet auctions other than the official resale service).

Article 9: Event Cancellation and Refunds

1. In principle, the event organizer will make decisions and notifications to customers regarding changes (including content changes, postponements, or period changes), cancellations, etc. of events, and the Company assumes no responsibility for changes or cancellations of events. Therefore, even if the event organizer provides a refund due to changes or cancellations of events, this does not constitute grounds for the customer to object to the Company regarding obligations under the ticket purchase contract. However, the Company may act as an agent for refund operations for tickets sold, based on the decision or request of the event organizer.
2. If the Company acts as an agent for refund operations at the request of the event organizer, the following will apply:
   1. Refunds will be made only within the reasonable refund period specified by the event organizer to the Company, and by the method separately specified by the Company. Refund applications and other procedures (hereinafter referred to as "Refund Procedures") must, in principle, be performed by the customer who purchased the ticket, and unless specially permitted by the Company, the customer may not transfer the ticket to a third party, entrust the Refund Procedures to a third party, have a third party act as an agent for the Refund Procedures, or designate a refund destination such as a financial institution account managed by a third party. If the Refund Procedures are performed in such a manner, the Company is not obligated to provide a refund.
   2. The refund amount to the customer is limited to the ticket price, applicable consumption tax, and any service fees (special sales usage fees, special charges, payment fees, or system usage fees) recognized by the Company, and no refunds will be made for transportation, accommodation, communication, or other expenses incurred by the customer or others to purchase tickets or attend events.
   3. If there are deficiencies in the information (address, account information, etc.) provided by the customer in the refund application, the Company assumes no responsibility for delays or inability to provide refunds. The customer must promptly change any deficient information by the prescribed method.
   4. It may take three to four weeks or more from the customer's refund application to the actual refund, and the customer agrees to this in advance.

Article 10: Loss or Theft

Tickets will not be reissued under any circumstances (including loss, theft, or damage).

Article 11: Payment of Fees, etc. by Credit Card

For customers who pay Fees, etc. by credit card, the Company will conduct a credit check. If the customer provides false, incorrect, or missing information at the time of ticket purchase, or if the credit card company’s terms are not followed, or for any other reason the credit card payment cannot be processed, the ticket purchase cannot be completed. Personal information obtained by the Company in connection with credit card payments will be provided to the credit card company only to the extent necessary for payment processing.

Article 12: Refunds in Case of Erroneous Sales

If the Company sells tickets with incorrect information, the Company will refund the Fees, etc. paid by the customer by a method separately specified by the Company.

Article 13: Disclaimer and Limitation of Liability Regarding Ticket Sales

1. The Company assumes no responsibility for tickets not purchased directly from the Company (including tickets that have been resold multiple times).
2. The Company assumes no responsibility for any damages incurred by the customer or third parties due to delays or inability to confirm the application or completion of the ticket purchase contract, or notification thereof, caused by network congestion or computer/system malfunctions.
3. The Company does not guarantee that the quantity of tickets sold through the Service will satisfy all purchase requests. The content of tickets sold through the Service is displayed by the event organizer, and the Company does not guarantee the truthfulness of such content (including whether the event will be held as described).
4. Notification of completion of the ticket purchase procedure will be made by display on the purchase screen and by sending an email to the address registered in the d ticket membership information as stipulated in Article 4. The customer is responsible for recording or saving (hereinafter referred to as "Recording, etc.") the information necessary for ticket issuance, etc., displayed on the purchase screen. The Company assumes no responsibility for any damages (including inability to issue or purchase tickets) resulting from the customer’s failure to perform Recording, etc.
5. If, due to communication failure or other reasons, the customer is unable to confirm the completion notice of the ticket purchase procedure as stipulated in the preceding paragraph, the customer must promptly contact the Company and confirm, based on the information registered at the time of purchase, whether the ticket purchase contract has been completed. The Company assumes no responsibility for any damages (including inability to issue or purchase tickets) resulting from the customer’s failure to make such confirmation.
6. Even if the ticket is not collected within the period specified by the Company, the Company is not obligated to refund the Fees, etc. or any other service usage fees specified by the Company.
7. The Company assumes no responsibility for any disadvantage (including inability to enter the venue or being ordered to leave the venue) suffered by the customer due to a discrepancy between the customer who purchased the ticket and the person who actually enters the venue (including cases caused by input errors by the customer).
8. The customer must complete the necessary procedures for entry in advance (including registration of d Account or d ticket membership information or logging into this Site using such information, but not limited to these). The Company assumes no responsibility for any disadvantage (including inability to enter the venue or being ordered to leave the venue) suffered by the customer due to inability to complete the necessary procedures for entry (including cases caused by communication failure or device malfunction).

Supplementary Provisions

These Ticket Sales Provisions shall come into effect at 0:00 a.m. (Japan Standard Time) on October 31, 2025.

Article 1: Definitions

Unless otherwise specified, the definitions of terms in these Resale Provisions shall follow those in the d ticket Terms of Use, and the following definitions apply:

1. "Official Resale Service" refers to a service that allows the resale of tickets.
2. "Eligible Ticket" refers to tickets for events eligible for the Official Resale Service, limited to tickets purchased by the resale seller (as defined in Item 5) through this service.
3. "Resale" refers to the transfer of eligible tickets owned by the customer to another customer through the Official Resale Service.
4. "Eligible Event" refers to events for which entry, etc., is possible with eligible tickets traded through the Official Resale Service, limited to events specified by the Company on the My Page (the page where customers who purchased tickets can view a list of purchased tickets).
5. "Resale Seller" refers to a customer who wishes to transfer or has transferred eligible tickets owned by themselves through the Official Resale Service.
6. "Resale Purchaser" refers to a customer who wishes to purchase or has purchased eligible tickets offered by a resale seller through the Official Resale Service.

Article 2: Overview of the Official Resale Service

The Official Resale Service aims to match resale sellers and resale purchasers for the sale and purchase of eligible tickets and to mediate the delivery of eligible tickets for which a sale and purchase has been established.

Article 3: Use of Resale

1. Customers may apply to list eligible tickets for resale or to purchase listed eligible tickets by agreeing to these Terms, etc., and in accordance with these Resale Provisions, by the deadline specified on this Site. For resale sellers, the resale service usage contract (hereinafter referred to as "Resale Service Usage Contract") is concluded with the Company at the time when notification of completion of listing is made on this Site. For resale purchasers, the Resale Service Usage Contract is concluded with the Company at the time specified in the following article when the resale is established.
2. If no purchase application is made by a resale purchaser for eligible tickets listed by a resale seller by the deadline specified by the Company, the transaction is deemed unsuccessful, the listing is automatically invalidated, and the Resale Service Usage Contract with the Company for the eligible tickets is also terminated.

Article 4: Establishment of Resale

1. When a resale purchaser applies to purchase an eligible ticket listed on the Official Resale Service and the purchase procedure is completed, notification of completion is given to both the resale purchaser and the resale seller on this Site. At that time, a sales contract for the ticket is concluded between the resale purchaser and the resale seller (hereinafter referred to as "Resale Establishment"), and at the time of Resale Establishment, the payment of the ticket price and the purchase fee (hereinafter referred to as "Purchase Fee") by the resale purchaser to the Company is processed in the manner specified in the following article.
2. After the Resale Establishment, except as otherwise provided, the Company will not refund the ticket price or Purchase Fee received from the resale purchaser.
3. The Company may, at its discretion, exclude tickets listed by the resale seller from the Official Resale Service. In such cases, if the resale has not yet been established, the listing will be terminated by the Company, and if the resale has already been established, the resale may be canceled by the Company.

Article 5: Official Resale Service Fees and Payment

1. In the case of Resale Establishment, the resale seller shall bear the fee specified by the Company for listing the eligible ticket (hereinafter referred to as "Transfer Fee"), and the resale purchaser shall bear the ticket price and Purchase Fee. The payment methods for these are as specified below.
2. At the time of Resale Establishment, the resale purchaser shall pay the ticket price and Purchase Fee to the Company by the electronic payment method specified by the Company.
3. The Company will hold the ticket price received from the resale purchaser until the eligible event is held.
4. If the eligible event is held, the Company will promptly transfer to the resale seller the ticket price received from the resale purchaser, minus the Transfer Fee.
5. If, for reasons not attributable to the Company, additional fees are incurred for the transfer (for example, if the resale seller's provided transfer information is incorrect and the transfer must be retried after correction), such fees shall be borne by the resale seller, and the amount transferred will be the ticket price minus the Transfer Fee and such additional fees.
6. If, for reasons not attributable to the Company (for example, if the resale seller's provided transfer information is incorrect and the Company cannot contact the resale seller), the Company is unable to transfer the amount specified in the previous paragraph to the resale seller, the Company may withhold the transfer. If the resale seller does not request the transfer after resolving the issue within one month from the date the transfer is withheld, the resale seller is deemed to have waived the right to receive the amount.
7. The Transfer Fee and Purchase Fee may be added or changed depending on the eligible event.
8. The resale seller grants the Company the exclusive and irrevocable authority to receive the ticket price on behalf of the resale seller in accordance with paragraph 2, and to re-delegate such authority to the Company's contractors.
9. By the resale purchaser paying the ticket price and Purchase Fee to the Company in accordance with paragraph 2, the resale purchaser's obligation to pay the ticket price to the resale seller is extinguished, and the resale seller may receive the ticket price only from the Company.

Article 6: Cancellation of Resale Transactions

Neither the resale seller nor the resale purchaser may cancel the resale after the resale has been established (including ticket exchanges or changes, but not limited to these). The cooling-off period does not apply to transactions of eligible tickets sold through the Official Resale Service.

Article 7: Refunds for Resale Transactions

If a refund of the ticket price is made due to changes or cancellation of the eligible event, any resale that has already been established will be automatically canceled, and the Company will take the following actions:
1. The Company will return the ticket price already paid to the resale purchaser. However, the Purchase Fee will not be refunded.
2. The Company will return the eligible ticket transferred from the resale seller to the resale purchaser back to the resale seller.

Article 8: Disclaimer of Warranty and Limitation of Liability

1. If any dispute arises between the resale seller and the resale purchaser regarding the sale and purchase of tickets, the parties shall resolve it between themselves, and the Company shall not be responsible except as provided in these Terms, etc.
2. The Company is not obligated to disclose information about the counterparty to the resale transaction (the resale purchaser for the resale seller, or the resale seller for the resale purchaser) to the customer.
3. The Company does not guarantee the completeness or accuracy of information provided to the parties to the resale transaction (including information about eligible tickets provided by the resale seller).
4. The Company will notify the resale seller and resale purchaser of the application and establishment status of the resale transaction via the resale application history screen and My Tickets screen on the Official Resale Service website, and the resale seller and resale purchaser are obligated to promptly check this. The Company assumes no responsibility for any damages (including failure to establish the resale) resulting from the resale seller or resale purchaser failing to check this.
5. The Company does not guarantee the establishment of resale for all eligible tickets.

These Resale Provisions shall come into effect at 0:00 a.m. (Japan Standard Time) on October 31, 2025.